Adalo

How to integrate Intercom with Adalo?

Discover the effortless way to connect Intercom with Adalo. Dive into our step-by-step guide to boost your app's communication and user engagement.

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Overview

Integrating Intercom with Adalo can supercharge your app's user engagement and support. Intercom provides robust customer communication tools, while Adalo lets you build apps effortlessly with no coding skills required. First, set up your Intercom account and configure API keys. Then, embed Intercom's chat widget or other features in your Adalo app. By grasping the requirements and capabilities of both platforms, you'll ensure a smooth integration, giving users real-time support and a much better user experience.

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How to integrate Intercom with Adalo?

Step 1: Sign Up for Intercom

  • Head over to the Intercom website.
  • If you don't have an account yet, go ahead and sign up.
  • Follow the on-screen steps to set up your Intercom workspace.

Step 2: Obtain Your Intercom App ID

  • Log in to your Intercom account.
  • Click on your profile picture at the bottom left corner and go to Settings.
  • Navigate to Settings -> Installation -> Web.
  • Find and copy your unique Intercom App ID from the installation code.

Step 3: Access Your Adalo App

  • Log in to your Adalo account.
  • Open the app you want to hook up with Intercom.

Step 4: Add External APIs in Adalo

  • In your Adalo app, click on the Database tab on the left sidebar.
  • Click on Add Collection.
  • Choose External Collection.
  • Enter your Intercom API settings (URL, authentication, headers, etc.).

Step 5: Integrate Intercom via Custom Action

  • In Adalo, click on the Actions tab on the left sidebar.
  • Click on + Add New Custom Action.
  • Give your custom action a name (like "Send Message to Intercom").
  • Set the Method to POST.
  • Enter the Intercom API endpoint URL (e.g., https://api.intercom.io/messages).
  • Add the necessary headers (Authorization, Content-Type, etc.).
  • Define the data fields to be sent to Intercom.

Step 6: Install and Customize Intercom Widget

  • Copy the Intercom JavaScript code snippet from the Intercom Installation page.
  • Head back to Adalo.
  • Go to your Adalo app Settings.
  • In the Custom Actions or Custom Scripts section, paste the Intercom JavaScript code snippet.
  • Customize the widget’s look and settings as needed for your app.

Step 7: Test The Integration

  • Publish your app and open it in a web browser or on a mobile device.
  • Interact with your app to trigger the custom actions you’ve set up.
  • Make sure the Intercom widget shows up and works.
  • Check that messages and interactions are correctly logged in Intercom.

Step 8: Adjust and Monitor

  • Keep an eye on the activity in your Intercom dashboard to ensure everything's working smoothly.
  • Make any necessary tweaks to the widget settings or the custom actions in Adalo.
  • Keep testing periodically to make sure the integration stays solid and functional.

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