Glide

How to implement a knowledge base in Glide?

Discover easy-to-follow steps for setting up a knowledge base in Glide. Enhance your app's user experience and boost efficiency. Perfect for newbies and seasoned pros alike.

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Overview

Implementing a knowledge base in Glide lets users craft an interactive and user-friendly space for sharing info. Glide, a top-notch no-code app builder, turns spreadsheets into smooth mobile apps. This guide takes you through the key steps: organizing data in Google Sheets and designing the app interface. Learn how to make the most of Glide's features like relation columns, user-specific data, and custom forms, boosting the usability and accessibility of the knowledge base. Dive into crafting a useful and engaging knowledge repository effortlessly.

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How to implement a knowledge base in Glide?

Step 1: Create a New Glide App

  • Head over to Glide (glideapps.com) and log in.
  • Hit "New App" to kick off a fresh project.
  • Opt for "Google Sheets" as your data source.
  • Pick the Google Sheet that will house your knowledge base info.

Step 2: Structure the Google Sheet

  • Open up your chosen Google Sheet.
  • Set up columns for all the necessary fields, like:
  • Category
  • Question
  • Answer
  • Tags (optional but super handy for better search)
  • Last Updated
  • Populate the sheet with your knowledge base data, each row being a separate entry.

Step 3: Connect the Sheet to Glide

  • Head back to Glide, and you should see your Google Sheet data pop up.
  • Click "Components" in the left menu to start tweaking how the data will show up.

Step 4: Design the List Layout

  • Go for the "List" layout for your app; it makes navigating the knowledge base a breeze.
  • Click on the list component to pick which columns to show. Usually, Question as the main title and Category or Last Updated as the subtitle works well.

Step 5: Set Up Detailed View

  • Click on any list item, and you’ll land on the detailed view.
  • Customize the detailed view to show Question and Answer. Drag and drop the right components like "Text" for the question and answer fields.
  • Optional: Add a component to show the date it was Last Updated or related Tags.

Step 6: Enable Search Functionality

  • Go to the features panel and turn on the "Search" bar.
  • Set up the search to include fields like Question, Category, and Tags for more thorough results.

Step 7: Add Filtering Options

  • Enable filters to help users easily sift through the knowledge base.
  • Set up filters based on Category or Tags. This helps users narrow down their search results.

Step 8: Publish and Share the App

  • Once you're happy with the design and data, click "Publish" to make your app live.
  • Share the generated URL with folks who need access to the knowledge base.

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