WeWeb

How to handle user feedback forms in WeWeb?

Learn how to better handle user feedback forms in WeWeb. Get tips on capturing valuable insights, analyzing data, and responding to feedback to boost user satisfaction and create a smoother experience.

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Overview

Dealing with user feedback forms in WeWeb requires several steps to gather, handle, and examine user input efficiently. It’s important to design forms in a way that users find easy to understand and actually want to fill out. Connecting backend tools for capturing data is also crucial, along with ensuring that user info stays secure. Automating replies and sorting feedback can speed up follow-ups and drive enhancements. This guide dives into the top methods and tools in WeWeb for making and handling user feedback forms smoothly.

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How to handle user feedback forms in WeWeb?

Step 1: Create a New Page for the Feedback Form

  • Head over to the WeWeb dashboard.
  • Hit the 'New Page' button.
  • Give your page a fitting name, like "User Feedback".
  • You can either pick a template or start fresh with a blank page.

Step 2: Add Form Elements

  • In the editor, drag and drop form elements from the components panel onto the page. Common elements include:
  • Text Input for user name.
  • Email Input for user contact.
  • Textarea for feedback.
  • Rating scales (optional).

Step 3: Customize Form Fields

  • Click on each form element to tweak its properties:
  • Label: Change the label to describe the field (e.g., "Name", "Email", "Feedback").
  • Placeholder: Add helpful placeholder text.
  • Validations: Set required fields and validation criteria (e.g., email format).
  • Styling: Adjust the appearance to match your website theme.

Step 4: Add a Submit Button

  • Drag and drop a Button component to the end of your form.
  • Change the button text to "Submit" or any other appropriate label.
  • Customize the button’s styling to fit within your design.

Step 5: Set Up Form Submission Handling

  • Click on the form container.
  • Navigate to the "Actions" tab in the properties panel.
  • Define the submission action:
  • Set the action to "Submit".
  • Fill in the destination URL or email where the feedback should be sent.
  • Optionally, configure a success message or redirect URL after form submission.

Step 6: Test the Form

  • Preview your page.
  • Fill out the form with test data and submit it.
  • Check that the submission goes through to the specified destination and that the success message or redirect works correctly.

Step 7: Publish the Page

  • Once satisfied with the form setup and testing, navigate to the 'Publish' button in the WeWeb dashboard.
  • Deploy the changes to make the feedback form live for users.

Step 8: Monitor and Process Feedback

  • Regularly check the specified destination (email or database) for incoming feedback.
  • Use received data for improvements and maintain an organized log for efficient processing.

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