Bio
I have been working in IT industry since 2007, having experience of Website Development using PHP Core, MVC Framework, ZOHO Products etc.
Served many of the clients as ZOHO administrator for their ZOHO organization.
Customized and configured ZOHO CRM, Invoice, Inventory and recruit, salesIQ, Desk, Cliq and developed custom functions in Deluge.
Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
Designed user groups, attributed roles and access rights and defined sharing and viewing rules.
Created digital dashboards to help sales agents track their progress.
Responsible for adding new users, checking system permissions on users to restrict or providing the data access, and modifying the existing accounts.
Designing of organization processes in ZOHO org using Workflows and process builder.
Create and maintain fields, views, reports, dashboards, campaigns and functions.
Worked at ZOHO CRM, Books, Invoice, inventory, desk, Creator, Mail, third party API integration like PAYO, quickbooks, Xero, telephony integration using Twilio Google calendar.